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Hello all! We have been working hard in the studio for some new work and some new shows. Belly Up and Cinespace are coming up as well as a new partnership with Glorybound Productions. We will be moving over to work with some DJ gigs in San Diego. New tech and new graphics are going to debut at these gigs. As for now we are working on getting the Thursday date at the Belly Up ready to go. First show of the new year.

Rock!

NOSTE installation from Teemu Määttänen on Vimeo.

Bars & Tones from André F. Chocron on Vimeo.

A Better use of Military Equipment, originally uploaded by AVicious.

This has to be the coolest vehicle I have ever seen in regards the mobile
visual attack force. This was used for a party in the US called ³Space is
the Place² held at a nasa base lol. White Noise and I have been working on
some mobile setups but in fact are humbled by this work.

Inspiration by way of hallogen

     Tonight White Noise and I got together to work on some upcoming show details and to work with some new content/feeds. I have been working with some Quartz Composer DV integration that will allow video feeds, filtered in different ways and textured, to be sound reactive based on the feed from either a band’s sound board or DJ feed. For bands this allows us to isolate sound from different portions of the stage dependent upon what we chose to highlight and how it will react to the music as we can pull feeds from the FOH (front of house/sound guy), and patch them through our 14 channel sound board that is used to control the intensity of the effects within the dv feeds. Sound I took to creating a colorized, non-specific background to utilize as a video “bass track” while White Noise mixed content on top. With all three layers fully controllable we achieved the desired effect and through rehearsal we found how powerful the effects actually were.

     So that was the fun. Now we get to the prep. A pitch is due this week for a project we plan on doing with MOCA in San Diego. The theme is one that we will hold tight to the coat for now but will be blogging about later as we get closer the project. So with a couple of Stellas in hand and random conversation tossed about with the occasional “no man, that is pretentious” – we were able to get our theme and rough sketch-up done. Now we have to draft up the proposal and send it in. From there we will create our project outline and start putting things together. 

     Lastly we worked on a project to built a low-cost, portable and highly versatile projection screen that will allow VJs to quickly setup and run their rigs on the go with very little impact on the venue’s space. Our concept is being sketched but our plan is to develop projection surfaces that VJs can take with them without the need for costly transportation fees. This means keeping it within the weight limits airlines set on second bags and also making sure the product is durable enough to withstand the rigors of travel. 

     With that I will take my leave. Lots on the plate with a few new Transfer shows being added to the year. Hollywood, San Diego and possibly SXSW (still working out the details).

1. When buying any product, expect the salesmen to tell you that after around 13 months, a certain part or battery will need replacing. The common manufacturers warranty only covers 12 months parts and labor, so the customer is pushed to buy the extended warranty under the impression it will fail later…

2. If you do get an extended warranty (Circuit City Advantage Protection Plan), push for a lower rate. Nearly half of the cost is profit, so if you’re buying a 2 year plan for you laptop that’s running you say 200 bones, you could easily talk them down to 170, possibly 150.
3. Every salesman is ranked individually (unlike Best Buy) by the number of accessories they sell. When you pick up that desktop, salesmen are expected to add several hundred dollars in accessories and protection plans. If you opt to buy just the computer “naked” (meaning no attachments or extended warranty), prepare to be hammered. While being asked to buy certain items such as a wireless mouse, ask for a discount. Also, as for a “deal” on the protection plan covering it. For the salesman, it’s a win-win situation; all the salesman has to do is discount that 30 dollar mouse 5 dollars or so, and throw in the protection plan. This brings up the next point.

4. Every salesman is ranked by the number of protection plans (or extended warranties) that they sell. At my store all the time we would throw on scratch protection plans to CD’s, since they’re only a buck, most people don’t notice. During the $9.99 CD special days, customers who weren’t aware of the sale were easy prey.

5. If you get an extended warranty, for the remainder of the manufacture’s warranty you will be asked to ship it to them. We have all been trained to tell people to ship their defective computers back to the manufacturer, claiming that it will be “quicker.” If the customer refuses, we may send it back to the manufacturer, only on the customer’s part. Also, to avoid having to pay for fixing the computer themselves, see the next point.

6. For Compaq and HP computers, the “firedog” (Circuit’s answer to Geek Squad) technicians are now certified to work on them, all paid by the manufacturer. For any defective Compaq or HP computer that is still under manufacturer warranty, you can take it in to Circuit City for work free of charge. HP pays “firedog” to work on their customers’ computers. So whether you buy that extended warranty or not on that HP or Compaq of yours, for the remainder of the manufacturers warranty you have free rights to the technical use at “firedog.” If you purchased a laptop, feel free to ask for accessories such as a remote or headphones, we can order them for free. This applies to mice, keyboards, and sometimes remotes for desktops.

7. If you want to try and save money, get an expensive protection plan and return it. The most expensive protection plan I remember seeing on a laptop was around $600, and when thrown on ask for a big discount, expect up to 150 to be knocked off the price of the computer. Then as soon as possible, return the protection plan, and keep the discount on the computer. All discount will always be applied to the product, not the protection plan itself.

8. When being pushed for additional products and services, there are a few different tactics. One is that once you refuse it, it is thrown in anyways. The other is one common at Best Buy, called “Code Green”, in which we have another associate ring you up, and hammer harder to get the additional plans or accessories. Also while pushing sales associates will say that they’re not on commission (true) and it’s all from personal experience (not true).

9. When pressing customers to buy a software installation, we would tell a customer that they need to buy it because it has the AntiVirus and Personal Firewall by Norton, and Spysweeper by Webroot, all for $110. In reality if you want the firewall, you must pay additionally for Norton Internet security. Also, it’s $110 after mail in rebates. The mail in rebate requires that you had purchased their software before or a competitor’s, and have the UPC to mail in. When you’re spending a grand, you will probably not notice an extra bit of a charge.

10. When buying a PC you will be asked to have a backup DVD made for a charge of $30. This is done through an application found on all computers, sometimes hidden. You could do it yourself for free. Also, it was very common to sell this on Toshiba laptops. Little do the customers know, it’s already in the box. So we would charge, and do nothing.

11. Don’t bother calling in to check if we have a CD, DVD or game in stock, chances are they’ll say “no” regardless whether we have it or not. Just laziness.

12. Tags are often in the wrong place, so miss-tagged items are very common. You can use this to your advantage, and move some of those high speed SD cards onto a peg of cheaper SD cards. Customer service associates ringing up customers don’t know jack about anything, so they will follow you back to the product, and then apologize and give you the right discount, just you may need to look a bit upset. Biggest discount I witnessed was an item that was $69 discounted to $12. Also you can look behind the tag on the peg, often people just put new tags in front of old, and leave the sale prices in the peg. Use that to get the (old) sale price.

13. When looking at computers, make sure that the tag you’re looking at matches the floor model you’re testing. We often would only put the faster computers on display that looked the same, so the customer would think that they’re getting this fast computer when in reality, it’s for the tag 3 feet away, and it’s twice the price.

14. All protection plans are replacement plans. Which means it’s a one time use. If you break your computer within the first year on a 4 year plan, you just wasted 3 years of the warranty, and might as well have gotten the 2 year plan, and if needed add the additional 2 years after the plan’s up.

15. All accidental protection plans cover an additional month past what’s advertised. (2 year plan covers 2 years and one month, 4 year covers 4 years and one month.)

16. Don’t buy the protection plans just for the unlimited batteries, you can find laptop and camera batteries online for much cheaper.

17. Sales from ads primarily work off the bait-and-switch tactic. It’s most likely that the item you’re looking for is out of stock or no longer carried. It is hoped that since you came in to buy one and can’t, that you will find a better and more expensive alternative.

18. I’ve seen in the past of people hiding the less expensive speaker wires for car or home theater, or other such cables in the back warehouse. This makes customers buy the more expensive cables, assuming it’s all there is.

19. If you’re buying an item with multiple gift cards, check to make sure that you’re given back the gift card with the remaining balance. Several times I’ve seen associates give back the empty card, and keep the card with the remaining balance.

20. If you don’t get the accidental coverage on the item you just purchased that’s coming from the warehouse, it may be “accidentally” dropped a few times. It’s believed that when the customer comes back in with the messed up computer, that they will then opt for the coverage.

21. Our price guarantee says that we’ll beat any competitor’s price by 110%. In reality, we just beat 110% of the difference in price. Say you were buying an item that’s 110 bucks at Circuit, 100 at Best Buy. The difference is $10, and we will beat that by 10%, which means you only save a dollar by buying it at Circuit City.

22. Real names are not commonly used when answering the phone, just to avoid the chance of getting in trouble for bad customer service. Often used are other associates’ names.

23 . When returning items, with every return possible, we will label the item as defective. For that 3k plasma TV you just “changed your mind on”, it’s most likely that instead of selling it as an “open box”, that it will be shipped back to the manufacturer with some bogus explanation of why it’s no good. Something like “fuzzy picture every now and then”. Marking it down and reselling loses money.

24. Circuit City has violated “minor labor laws” to the extreme. I know of 16 year olds who worked 50 hour weeks, when it was only legal for 20.

25. Circuit City has laid off over 4 thousand employees recently to hire cheaper workers. They fired associates who were highly ranked in sales and service, and paid well for that reason.

26. Stores will keep great coupons such as “$10 off when you spend $100″ up at customer service next to our ads that we give out. Sometimes they’re only for the next week, encouraging that you come back Also almost everyday we were given a 10% off coupon to keep in our pocket in case we needed to give a discount to close a sale, making it look like we’re making some special deal for them when really, it’s just a plain old coupon that they could have brought.
27. Another shady fact that may not mean much to others is that they would send out 16 year olds to deliver tvs and computers. That’s strictly against company policy, you’re supposed to be 18 to assist or 21 to drive to a customer’s house.

Goodbye Circuit Shitty.

- Anonymous

Back in the saddle AGAIN, originally uploaded by AVicious.

Finally I am getting a chance to just freestyle in the studio. Had a quick cocktail to loosen up and now I am going to throw on a very special mix and just have some fun getting back to just being creative. Part of my new years resolution is to get out and work on the physical, creative and mental health of the project. Most of the days are spent going over startup forms, business forms or design periods that require a mental plane I am do not enjoy as much as flipping on the system, the iPod and just playing.
Sent via BlackBerry by AT&T

Greetings all and welcome to the wonderful year of 2009. So now that the holiday break hangover is residing, we are back in the studio working out details for a possible inauguration party in San Diego. That one is still on the “?” but we will be performing with Transfer at the Belly Up Tavern in Solana Beach, CA on January 29th. West Indian Girl is also on this bill. Good show. Other than that we are working on setting a remote DJ visual setup that will allow us to put on shows remotely if the clubs are setup for wi-fi and also in talks on a SXSW trip for this year. That one would be a blast as Livid Union, the program we use for a portion of the rig, is designed by Livid Instruments and based in Austin. As we start to work out the details of these events we will post more and give you the inside info.

XO // JRS